Premium King Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Hotel · Santiago · Santiago Metropolitan
Intercontinental Santiago By Ihg
A 5-star hotel in Santiago's Vitacura district, a short walk from the Sky Costanera observation deck and Bicentenario Park.
- Rooftop pool and indoor pool
- Spa centre and fitness centre
- Paid airport shuttle and EV charging
8.2
Great
692 reviews
Booking.com 8.2 · 692 reviews
About
Intercontinental Santiago By Ihg
Intercontinental Santiago by IHG sits on Av. Vitacura, a 7-minute walk from the glass-walled Sky Costanera observation deck and about 20 minutes on foot from Bicentenario Park. The hotel's rooftop swimming pool is a standout feature, with an indoor pool, spa centre, and fitness centre also on site.
Rooms range from Classic and Premium options to One-Bedroom Suites, all with air conditioning, heating, and coffee machines. The Premium King Room with Club Lounge Access adds lounge privileges. Dining includes a restaurant, snack bar, and bar/lounge area, alongside services like room service, laundry, and a business centre.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- Excellent service reputation — Guests consistently mention friendly, attentive staff and helpful service across multiple reviews.
- High-scoring rooms — Rooms are rated 8.9, with guests praising comfort, cleanliness, and modern design.
- Prime location near Sky Costanera — A 7-minute walk to the Sky Costanera observation deck and about 20 minutes to Bicentenario Park, with metro access nearby.
- Rooftop pool and leisure facilities — The rooftop pool offers a relaxing spot, with an indoor pool, spa centre, and fitness centre also available.
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Worth weighing
4 to weigh- Mixed value perception — While the hotel scores well overall, the General rating is 7.9 and Value is 8.4, suggesting some guests feel the price is high for what's offered.
- No pets allowed — The hotel does not permit pets, which may be a drawback for travelers with animals.
- Restricted check-in window — Check-in is only available between 15:00 and 23:59, which could be inconvenient for late arrivals.
- Airport transfer is paid — The airport shuttle is not complimentary, adding to travel costs for guests flying in.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Premium King Room Club Lounge Access
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Deluxe Twin Room
- 2 Double beds
- Shower
- Coffee machine
- Heating
- Bathtub
Deluxe King Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Classic Twin Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Air conditioning
One-Bedroom Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Classic King Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Classic Room
- 1 Single bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Suite Non or Smoking
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Pool & Wellness
- Rooftop pool
- Indoor swimming pool
- Spa centre
- Spa lounge
- Massage
- Fitness centre
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
- Coffee shop
- In-room breakfast
- Children's menu
Services
- 24-hour reception
- VIP check-in/ -out
- Luggage storage
- Currency exchange
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Car hire
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
- Paid airport shuttle
In-Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Flat-screen TV
- Coffee machine
- Ironing facilities
- Safe deposit box
Accessibility & Safety
- Rooms/ Facilities for disabled
- Wheelchair access
- Toilet for disabled
- Bathroom for disabled
- 24-hour security
- Smoke detectors
- Fire extinguishers
- Key card access
- Lift
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.2/10 from 692 reviews
Booking.com · 8.2 · 692 reviews
8.2Verified guest“The staff were friendly and the room was comfortable, with a clean bathroom. It's very close to the metro, and breakfast offered a wide selection.”
8.2Verified guest“We stayed on the business floor and enjoyed the afternoon brunch. The room was modern, clean, and had a nice view.”
8.2Verified guest“Newly decorated rooms in an impressive area. Staff helped find a good restaurant. Beds were exceptionally comfortable, with central heating, a safe, and multi-channel TV. Service was excellent.”
8.2Verified guest“Genuinely friendly and accommodating staff. The location was great, and my Classic King Room was well-appointed and comfortable. The rooftop pool was a good spot to relax.”
8.2Verified guest“Somewhere between good and excellent—that's how I'd rate it.”
8.2Verified guest“A really good stay that I can recommend. Rooms are large and functional, with a flat-screen TV, climate control, and a safe.”
04 — Location
Getting around Santiago
The property sits in Santiago.
Sky Costanera: A 7-minute walk away, this glass-walled observation deck offers panoramic views of Santiago.
Bicentenario Park: About 20 minutes on foot, this park provides green space for a stroll or jog.
Av. Vitacura 2885, Santiago, Santiago Metropolitan, 7550024, Chile
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 379 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is by 12:00.
Is parking available at the hotel?
Yes, parking is available on site, and there is also an electric vehicle charging station.
Does the hotel allow pets?
No, pets are not allowed at Intercontinental Santiago by IHG.
Is there an airport shuttle service?
Yes, an airport shuttle is available, but it is paid.
What pool facilities does the hotel have?
The hotel features both a rooftop pool and an indoor swimming pool.
Are there rooms for guests with disabilities?
Yes, the hotel provides rooms and facilities for disabled guests, including wheelchair access and adapted bathrooms.
The bottom line
A reliable 5-star choice in Santiago's Vitacura, with strong service, comfortable rooms, and a rooftop pool—ideal for travelers who prioritize location and amenities over budget.
8.2Best for: city explorers and business travelers who want a well-located, full-service hotel.
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